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City produces list of help for human needs

Human Needs Task Force Fact Sheet A Human Needs Task Force has been implemented as part of the City’s Emergency Management Plan and emergency response to COVID-19 to ensure that we are responsive to the emerging needs of the community. Key contacts Food security • Ottawa Food Bank: 613-745-7001 and ottawafoodbank.ca • Good Companions (Meals on Wheels): 613-236-0428 and thegoodcompanions.ca • Also contact for urgent transportation to appointments Isolated and/or vulnerable seniors and people experiencing homelessness • Seniors Centre Without Walls: 613-236-0428 • Rural Ottawa Support Services A Friendly Voice wellness calls to rural seniors connecting them to local services and programs: 613-692-9992 • Mental Health Crisis Line: 613-722-6914 (within Ottawa) or Toll-free 1-866-996-0991 (outside Ottawa) • Better Strength, Better Balance program on Roger’s TV • Ottawa Community Housing wellness checks: 613-731-1182 • Ottawa Inner City Health: supports to homeless: 613-562-4500 Last updated: Thursday, March 26, 2020 Emergency financial assistance • Call 3-1-1 and press 4 for social services (i.e. medical needs, trouble paying utility bills, housing arrears, etc.) Community-based social services • Call 2-1-1 Help Line – referrals to local community, social, government and health services. Volunteer coordination • Volunteer Ottawa has established a pool of pre-screened volunteers and will continue to accept new applicants: volunteerottawa.ca • The City of Ottawa and the Human Needs Task Force are working with United Way to solidify a community approach to receive and place volunteers. Human Needs Task Force contact information • English: SCS_HNTF@ottawa.ca • French: SCS_GTBH@ottawa.ca • Phone number: 613-580-2424 ext. 26753

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