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New provincial direction for the roll-out of the COVID-19 vaccine

Information en français ici:

Distribution des vaccins | Ville d'Ottawa

With more than 50 per cent of Ontario residents aged 80 and over having received at least one dose of the COVID-19 vaccine, the Ontario government is expanding appointments through its online booking system to individuals aged 75 and over. Starting Monday, March 22, all Ottawa residents aged 75 and over (born in or before 1946) can begin booking appointments to receive the COVID-19 vaccine. The provincial government will make vaccines available to additional groups in Phase 2, including individuals with health conditions and people between the ages of 60 and 74. Vaccinations are expected to start for the oldest age group and decrease in five-year increments.

Community clinics Ottawa is opening community clinics for COVID-19 vaccinations at seven locations: · Nepean Sportsplex (now open) · Ruddy Family YMCA-YWCA (now open) · Eva James Memorial Community Centre (opens Tuesday, March 23) · City Hall (opens Tuesday, March 23) · St-Laurent Complex (coming soon) · Horticulture Building (coming soon) · Canterbury Recreation Complex (coming soon) Residents age 75 years and over can visit to access the provincial booking system or call the provincial booking line at 1-833-943-3900 between 8 am and 8 pm, seven days a week, to book an appointment at one of the community clinics. Pop-up clinics in rural communities If you are age 75 or over (born in or before 1946) or an adult recipient of chronic home care, and you live in a rural community, you will be able to book your appointment at a pop-up clinic starting Monday, March 22. If you live in Ward 5 (West Carleton-March), Ward 19 (Cumberland), Ward 20 (Osgoode), or Ward 21 (Rideau-Goulbourn), call 613-691-5505 to confirm your eligibility and book an appointment. Rural clinics will be available between March 29 and April 6 at the following locations: · Greely Community Centre, 1448 Meadow Drive · Navan Memorial Centre, 1295 Colonial Road · Osgoode Community Centre, 5660 Osgoode Main Street · R.J. Kennedy Memorial Community Centre, 1115 Dunning Road · Richmond Memorial Arena and Community Centre, 6095 Perth Street · West Carleton Community Complex, 681 Seyton Drive The rural pop-up clinic schedule is as follows: Monday, March 29 Richmond Memorial Arena and Community Centre Osgoode Community Centre Tuesday, March 30 Richmond Memorial Arena and Community Centre Osgoode Community Centre Wednesday, March 31 Richmond Memorial Arena and Community Centre Osgoode Community Centre Thursday, April 1 West Carleton Community Complex R.J. Kennedy Memorial Community Centre Friday, April 2 (Good Friday) West Carleton Community Complex R.J. Kennedy Memorial Community Centre Saturday, April 3   West Carleton Community Complex R.J. Kennedy Memorial Community Centre Sunday, April 4 (Easter) Navan Memorial Centre Greely Community Centre Monday, April 5 (Easter Monday) Navan Memorial Centre Greely Community Centre Tuesday, April 6 Navan Memorial Centre Greely Community Centre Pop-up clinics in high-priority neighbourhoods If you are age 75 or over (born in or before 1946) or an adult recipient of chronic home care, and you live in one of the previously identified high-priority neighbourhoods, additional pop-up clinics will be available between March 29 and April 6 at the following locations: · Albion-Heatherington Recreation Centre, 1560 Heatherington Road · AMA, 1216 Hunt Club Road · Canterbury Recreation Complex, 2185 Arch Street · Centre Pauline-Charron, 164 Jeanne Mance Street · Mary-Pitt Centre, 100 Constellation Drive · Overbrook Community Centre, 33 Quill Street · Pat Clark Community Centre, 4355 Halmont Drive · Plant Recreation Centre, 930 Somerset Street West · Ron Kolbus Lakeside Centre, 102 Greenview Avenue The high-priority neighborhood schedule is as follows: Wednesday, March 24 Overbrook Community Centre Pat Clark Community Centre Thursday, March 25 Overbrook Community Centre Mary-Pitt Centre Friday, March 26 Overbrook Community Centre Canterbury Recreation Complex Saturday, March 27 AMA Centre Pauline-Charron Sunday, March 28 AMA Ron Kolbus Lakeside Centre Monday, March 29 AMA Tuesday, March 30 Plant Recreation Centre Wednesday, March 31 Pat Clark Community Centre Thursday, April 1 Centre Pauline-Charron Friday, April 2 (Good Friday) Ron Kolbus Lakeside Centre Saturday, April 3 Ron Kolbus Lakeside Centre Sunday, April 4 (Easter) Albion Heatherington Recreation Centre Monday, April 5 (Easter Monday) Plant Recreation Centre Tuesday, April 6 Albion-Heatherington Recreation Centre How to book and where to book an appointment If you meet these requirements and live in one of these neighbourhoods, you must book your appointment in advance. To confirm that you are eligible for vaccination, please see the COVID-19 vaccine eligibility screening tool. Call 613-691-5505 to book your appointment. This number can serve residents in multiple languages. You will need an OHIP card or proof of age and proof of address to get your vaccination. If you do not have an OHIP card, proof of age and address could be identification like a driver’s license or passport, and a bill with your postal code on it, like a hydro bill. You will also need to complete the COVID-19 Vaccine Screening and Consent Form. Accommodations will be made for residents who need help with accessibility and all clinic locations are accessible. Some community clinic vaccination appointments to be re-booked Some Ottawa residents who have COVID-19 vaccination appointments booked through the Province of Ontario system for the March 23-25 period will have those appointments re-booked, due to scheduling issues within the Provincial system. Vaccination appointments at community clinics, mostly at Eva James Memorial Community Centre in Kanata and Ruddy Family YMCA-YWCA in Orléans, were double booked due to a data-entry error. The Province is re-booking the appointments. The City is adding a temporary vaccination clinic at the François Dupuis Recreation Centre and is expanding the Nepean Sportsplex clinic to ensure everyone booked gets vaccinated. Transportation to pop-up clinics Residents who are eligible for vaccination are encouraged to make a transportation plan in advance of their appointment. This could include asking a family member or caregiver to provide you with a ride to your appointment. Para Transpo users can book a ride to the clinic through the COVID-19 Vaccination Trip Reservation line at 613-842-3600. If Para Transpo is not available to you, you can request a ride to and from the clinic through Ottawa Community Transportation after you have booked your appointment. If you or someone you know require transportation but do not have online access, please contact 211 and they will help complete the transportation request form on your behalf. Please have your vaccine booking confirmation number available when calling. Vaccinations for Indigenous community members Ottawa Public Health is partnering with Wabano Centre for Aboriginal Health to provide a COVID-19 vaccination clinic for First Nation, Inuit and Métis community members aged 40 and over at the St-Laurent Complex, located at 525 Côté Street. Call 613-691-5505 to book an appointment. Akausivik Inuit Family Health Team is providing vaccinations for all Inuit adults. To book an appointment with Akausivik or for more information, call 613-740-0999. For more information, please visit Only residents who meet the criteria will be vaccinated Under the province’s direction, caregivers, partners or roommates of people who were born after 1946, or of those receiving chronic home care who do not meet any of the above criteria are not eligible at this time. Walk-ins Walk-ins will not be accepted, so please book your appointment in advance. This includes walk-ins at the end of the day. At the end of each day, after all scheduled vaccine doses have been administered, a vaccine team verifies how many unused doses remain. The team calls health care workers who are in the eligible category and who have indicated they are available for a last-minute appointment. Every day, staff add additional eligible health care workers to the ist of last-minute contacts. This ensures that remaining doses are administered to eligible health care workers and that no doses are wasted. Patient-facing health care workers Patient-facing health care workers (doctors, dentists, nurse practitioners, midwives, physiotherapists, etc.) can visit to pre-register for a vaccination appointment. If they are unable to complete the online pre-registration tool because they do not have a current photo OHIP card, they should contact Ottawa Public Health at 613-691-5505 to speak to one of our staff for further support. How to get information on vaccine distribution Residents of all ages who are not yet eligible for the vaccine are encouraged to follow announcements on the City of Ottawa and Ottawa Public Health websites and social media channels, and from your local news media to learn when they can receive their vaccine. You can connect with the City of Ottawa on social media through Facebook, Twitter and Instagram. You can also follow Ottawa Public Health on Facebook, Twitter and Instagram. Please refer to  Ontario’s vaccine distribution plan for additional details on eligible groups within Phase 1 of the plan. Visit for more information on the City’s vaccination distribution plan. For information on the COVID-19 vaccine, including information on its safety, please visit

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